Patrick Bolger, Chief Evangelist at Hornbill Service Management, provides a summary of his presentation for the itSMF UK Conference and Exhibition entitled “The Good, the Bad, and the Agile”. Patrick discusses the need for Agile, it’s benefits, and why it’s not just for software development.
He also looks at how the IT landscape has changed in the past decade – it was once highly unlikely to see a company going from an idea to market captialization of $100bn in the space of ten years. This is now possible, we’ve seen it with the likes of Facebook, and Patrick talks about how companies need to keep up to stay in the game.
As well, Patrick discusses why Hornbill Service Management works with itSMF UK and the benefits the annual conference brings to his company.
Learn more about Agile at Patrick’s session at the itSMF conference in November: