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Book Review: Kanban from the inside

Kanban from the inside by Mike Burrows Over the weekend I read through Mike Burrows’ new book “Kanban from the Inside” which was hot off the press, newly released this month. Mike works as UK Director of DJAA – David J Anderson & Associates, relevant because David is considered to be the father of Kanban as it’s applied to knowledge work and IT. I’ve followed David’s writing and... 

Scrum vs Kanban

Is this an Alligator or Crocodile? Read this article to find out (Oh… and you might learn about Kanban and Scrum too!) What are the differences between Scrum and Kanban anyway? When you’re studying two similar animals from different species – I don’t know, lets use crocodiles and alligators – it’s easier to spot the similarities than the differences. I’ll give you one now... 

Applying Agile principles to Service Management

“A man who chases two rabbits catches none.” Regular readers of my blog on The ITSM Review, or over at ScrumProUK know that I enjoy exploring the gap between the worlds of IT Service Management and Agile development methodologies. Today I wanted to go back to basics, back to square one and start over by explaining why you – as a reader from the world of Service Management or corporate IT... 

Simple steps towards Agility and Service Management improvement

There have been many hundreds of words recently written on the subject of Agile Development and IT Operations practices. For the average ITSM practitioner, however, a life where both are interwoven into the organisations day-to-day work seems as unattainable as ever. Sure, you might work for one of the few organisations that practices DevOps. If so congratulations… you’re one of the cool... 

itSMF Regional Seminars: Where Speed Dating meets Networking?!

Speed Dating meets Networking? When I went to my first itSMF Regional Seminar last month, I never would have believed that I would be putting those words together! The event (hosted by Attenda for the London and South East region) was focussed on End to End Service Management, as well as that all important networking element. According to outgoing Chair Jane Suter, their last attempts hadn’t been... 

Product Group Tests

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