Agile, DevOps, ITIL & Buzzword Bingo; BEYOND20 SIXTEEN Podcast

We are pleased to share our very first podcast on the BEYOND20 SIXTEEN conference next month.

 

I spoke to conference rockstars David Crouch and John Gilmore about life, the universe, ITIL, Agile and DevOps!

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David Crouch
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John Gilmore

David’s session is: ‘The pros and cons of adhering to a single best practice framework – tales from the trenches‘ and John’s session is about integrating SDLC, DevOps & ITSM so between the two of them, there was a wealth of experience on the line.

Some of the things we talked about were traditional versus Agile approaches, closed loop models and how ITIL has evolved over time.

 

 

 

You can listen to the podcast on SoundCloud.


 

Who and what would you like to hear on future podcasts? Please get in touch and let us know – Drop us a line, send us a Tweet, leave a comment on this blog post or post ideas on our community forum. Thanks.

 

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BEYOND20 SIXTEEN – Beyond Practice: Exploring, Discovering, and Driving Business Value

Ahead of the BEYOND20 SIXTEEN conference next month I caught up with Chad Sheridan, CIO of the USDA Risk Management Agency to talk about his session  Beyond Practice: Exploring, Discovering, and Driving Business Value.

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Chad’s session will explore the leadership and cultural changes needed to make Agile work, especially in a government environment. Chad will share his own experience of driving business value, enabling a culture change from command and control, top down leadership to a more organic model, trusting and empowering people to do their job. As Chad said “while it’s great to change from the top down as CIO partnering at the exec level, we need a whole team of change agents. It’s not a one person battle, it’s a multi threaded effort to win hearts and minds. Be ready for resistance – this is a fundamental change for the business to accept a value driven IT partnership.”

The session will look at how to drive effective organisational change to create a culture of safety and trust so that value and transformation can happen. Chad will take his audience on the journey from IT as an order taker to an enabler; moving from technical practitioners to curators of business value. Chad will also talk about how embracing Agile and DevOps means embracing uncertainty as a competitive advantage, using it to drive innovation.

 

You should attend this session if:

CIOs, leaders of Agile practices, DevOps practitioners and anyone that wants to drive change in their organisation.

 

The official bit:

The conference overview of Chad’s session is below:

DevOps, Agile, and ITSM implementations often focus on practices and tools, many times forgetting the primary purposes of these efforts—delivering business value. How do we deliver on the vision from The Phoenix Project, which proposes to end the “dysfunctional marriage” of IT and the business as separate entities?? Put on your explorer gear as this session walks you through the jungles, swamps, mountains, oceans and deserts of the digital world, searching for understanding and the means to move from IT practitioners to purveyors of business value.

 

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BEYOND20 SIXTEEN Conference – Next Month

Happy Monday everyone! There’s still time to register for the BEYOND20 SIXTEEN conference in May!  As media partners we have an exclusive offer for you; if you enter the code ITSMReview when registering you will get $100 off the ticket price.

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If you’d like to find out more, this is the link to our event listing and if you’d like a preview of forthcoming attractions check out keynote speaker Mike Bland talking about DevOps:

Will you be going to BEYOND20 SIXTEEN next month? Let us know in the comments!

BEYOND20 SIXTEEN: Automating Change Control

Ahead of the BEYOND20 SIXTEEN ITSM and DevOps conference in May, I was lucky enough to catch up with Sherry Chang of Intel to talk about her session; Automating Change Control.

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Preview of forthcoming attractions:

Sherry’s session will look at how automation can transform a Change process from blocker to key enabler. During the presentation, Sherry will look at how automation can support the Standard Change model to enable more Changes to pass through the service pipeline without sacrificing effectiveness, quality or safety. For those of you who are new to the Standard Change model they are simply pre assessed, pre authorised activities that are low risk, relatively common and follow an agreed procedure or work instruction. So far so good right?

Sherry will give practical guidance on setting up your organisation to follow the Standard Change approach and will look at how these virtual quality gates can work as a more efficient approach to Change volumes over human scrutiny. As DevOps becomes the more preferred way of delivering value, Automated Governance will become more and more important in driving Continuous Delivery; Sherry’s aim is to empower attendees by sharing tips, tricks and case studies in making Change quick, effective and successful.

You should attend this session if:

You want an action packed, practitioner overview of how to move to a more Continuous Delivery stream using Standard Changes.

The official bit:

The conference overview of Sherry’s session is below:

‘Change Management and Continuous Delivery are commonly viewed as incompatible.   Gates imposed by Change Control Board often slows down any velocity gain achieved by Continuous Delivery.   However, control and velocity can be achieved by automation.  Attend this session to learn how you can achieve higher velocity, better scrutiny, and comprehensive audit trail with Automated Governance.’

 

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