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Podcast: Helsinki to Las Vegas in the service revolution

I was lucky enough to speak to Chris Pope, senior director of strategy at ServiceNow, ahead of Knowledge 16, ServiceNow ’s flagship event in Las Vegas. Chris talked about the future of ITSM, the ten-year anniversary of the Knowledge Conference and the importance of celebrating new customers with cake! You can listen to the podcast on SoundCloud: Are you planning to go to Knowledge 16? Let us know...