News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "consultants"

Practitioners versus consultants: what benefits do both roles offer?

ITSM practitioners may not get to be seen as “rock-star saviors” in the same way as consultants, but may be the actual "rocks" through which change takes place Ever wondered what the difference is between being an ITSM practitioner and a consultant? Here, Tobias Nyberg shares his experiences of how being an ITSM practitioner compares with being a consultant on a day-to-day basis I call... 

Stepping Out of The Shadows to Contribute

"Where do I find the answers to my boss’ stupid questions?" I’m a newbie when it comes to IT Service Management. Haven’t been around long and don’t have a great deal of experience in this area. As many of us inexperienced but eager people do, I read blogs, discussion forums, Twitter streams, LinkedIn groups and try to absorb as much valuable information as possible. And it’s marvelous... 

Product Group Tests

Article by Topic