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Major Survival Incident Kit – What’s In Yours?

Thanks @TOPdesk_UK for the sparkly survival kit. Loving your work! — vawns (@vawns) June 21, 2016 Following a sparkly pressie from the guys at TOPdesk, we got to thinking here at Enterprise Opinions towers about what should go in our emergency kit for dealing with Major Incidents. Coffee! To be fair, my Starbucks habit is slightly worrying but staying caffeinated... 

Change Management: Responding to a Crisis

Keep Calm… One of the things that isn’t covered as much as it should be is how to respond to a crisis directly linked to Change activity. This is one of those things where despite your Change process, despite your sparkly toolset and fab policies & work instructions, something has gone pear-shaped on a massive scale and you’re staring down the barrel of a Change Management related crisis. Here... 

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