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Back to Basics: Why DO the ITIL Foundation Certification?

I was actually asked this question recently by a former colleague working in the IT Asset Management arena, in the context of whether the certification would help them in terms of IT contracting. I had to think long and hard about my answer, and having learned the hard way in previously trying to get contract work, it does tend to be something that recruiters expect contractors to have, particularly... 

MALC: Capstone? Or headstone for serial qualification hunters?

Capstone? Or headstone for serial qualification hunters? Do the new higher level certifications announced recently represent a pinnacle of an ITSM professional’s achivements? Update to ITILĀ® Managing Across the Lifecycle (MALC) and ITIL Master Qualifications 1st May 2012 saw the announcement that the top two tiers of the ITIL qualification pyramid are now updated to ITIL 2011 and live. For most... 

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