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ITIL Practitioner: Preview of forthcoming attractions, geekery & pink elephants!

As most of our regular readers will know I’ll jump on any opportunity to get my ITIL geek on so when I heard about the new ITIL Practitioner qualification, I was all ears. For those of you new to the ITIL qualification scheme, or if you’re simply old school like me (I was a V2 Manager / red badge) here are the basics. ITIL Qualification Scheme Explained There are five levels: Foundation Practitioner Intermediate Expert Master The... 

ITIL® Practitioner Guidance publication and PDF formats – now available!

*** Sounds Klaxon *** The sparkly ITIL® Practitioner Guidance publication and PDF formats are now available! If you’re planning on sitting the new ITIL® Practitioner course and exam; you can now get some pre reading in. You can check out the official press release from ITIL towers below or you can order the books directly by following this link. PRESS RELEASE – ITIL Practitioner Guidance... 

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