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ITSM14 Conference

OVO Energy win IT Service Management Team of the Year at ITSM14 This ITSM14 conference article is written jointly between myself, Vawns Murphy Guest of Virgin Media and Duncan Watkins of SHL Talent Measurement from CEB the winner of the ticket giveaway we ran jointly with itSMF UK This year’s conference saw something old and something new. The old was a return to the Novotel London, a venue whose... 

An army of ITSM'ers

Last year over 1.5 million people took their driving test in the UK. Budding drivers refer to the ‘Highway Code’, a high selling booklet designed to teach trainee drivers about navigating roads, cooperating with others drivers and staying safe. So can we assume that the UK gained 1.5 million new road safety enthusiasts with a passion for road markings and road signs? No. It means 1.5 million... 

Product Group Tests

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