News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "productivity"

What Top Athletes and IT Managers Have in Common

For centuries, athletes have shared one common goal: to win. No matter the sport, the best athletes face strict regimens, long hours, setbacks and victories, remaining agile through it all, in order to achieve their goals. Today’s top-performing, globally competitive and increasingly technology driven businesses are no different. Nowhere is this athletic nature more apparent than in a business’... 

Balance your productivity books

What did you achieve in 2013? The end of the year is coming and if you are anything like me you find time to reflect and ponder over the year that has passed. This year I had a chance to show myself that I have actually made a difference to my organization and that my work has been valuable. I recently had the good fortune to speak at the itSMF Sweden Expo 2013 in Gothenburg. It was actually the first... 

Race against the machine

I listened to a fascinating podcast today on the role of technology in the US economy. This will be of particular interest to younger readers of the ITSM Review who might be thinking about what career path to plot or those with a general interest in the exponential growth of IT. SERIES: Peter Day’s World of Business EPISODE: GlobalBiz: Race against the machine 30th March 2013 [27 minutes] “Peter... 

The BYOD battle… and the ITSM war

38% of respondents think the IT department should be supporting any personal device, regardless of how much it is used for work purposes. Pat Bolger is chief evangelist at Hornbill Service Management. Bolger writes in this guest post for the ITSM Review to underline the big picture that exists across the BYOD landscape and how this use case model has affected and continues to impact the IT service... 

Product Group Tests

Article by Topic