The list below contains my view on the key influencers, practitioners and personalities from the ITSM industry ranked by Klout (a measure of online influence)
Top 25 ITSM Pundits by Klout
- Stephen Mann 64
- Chris Dancy 63
- Jarod Greene 62
- Aprill Allen 62
- Karren Ferris 61
- Patrick Bolger 61
- Tristan Boot 61
- Brian Hollandsworth 60
- Roy Atkinson 60
- Rob England 60
- William Goddard 59
- Kathryn Howard 58
- Simone Jo Moore 58
- Chris Matchett 58
- Aale Roos 56
- Adam Mason 56
- Arlen Vartazarian 56
- Bradley Busch 55
- Tobias Nyberg 54
- Stuart Rance 54
- Barclay Rae 54
- Peter Lijnse 53
- Simon Morris 52
- Dan Kane 52
- Matthew Burrows 51
To learn more and follow these pundits please refer to this list.
Observations:
- Lots more competition, lots more new faces, great to see more end user organizations represented.
- This update is much more representative of the activity of the ITSM market as a whole – on and offline.
- New top dog Stephen Mann (‘everyones favourite ITSM Analyst’) displaces Chris Dancy, who should be credited for belligerently leading the way in our online education.
- ‘A rising tide lifts all boats’ – In only a few short months everyone seems to have improved. You need a Klout score of at least 50 to get on the top 25. The previous threshold for the Top 10 in January 2012 was 40.
Notes:
- My Top 25 Pundits is built from this list based on the Klout score today (You can view the Klout score for lots of people at once by viewing your lists from within the free version of Hootsuite)
- The previous update from January 2012 can be found here.
- See also ‘Punditry and Getting Started in ITSM‘
- If you think someone else should be on this list please contact me.
Note that this is “pundits”, the noisiest ones with the audience. That is not the same as most knowledgeable and nowhere near the same as the wisest, whatever the reputation-index fans will tell you. There is a loooong list of names not on here, even if we remain tightly focused on ITSM;
All the ITIL authors for a start (and a few of them in particular)
not to mention awesome thinkers like
Troy du Moulin
Hank Marquis
Ian Clayton
Jan van Bon
Kevin Behr
Gene Kim
George Spafford
Remko van der Pols
Randy Steinberg
Jim Finister
etc etc
I hate to mention names because I’ll miss some. Just because some of us grab a megaphone doesn’t make us the best, only the noisiest. Sure there are some great thinkers on this list, but there’s many more missing.
this is like the Oscars: the actors are only the bimbo showy bit of a complex and intelligent body of work that is a movie. For every Clint Eastwood there is a Tom Cruise, for every Natalie Portman there is a Lindsay Lohan.
Fame only measures fame. Klout’s rubbish: dangerously misleading at best.
My list is based on listening online for the last 12 months. I’m sure your list of awesome thinkers are indeed awesome, but perhaps they don’t express this online? You are also confusing influence with intellect, this is not a list of pundits by IQ level or ITIL beard length.
Yes yes we must never confuse influence for intellect. That is my point precisely.
Unfortunately the world seems to give more importance to influence than intellect. Personally I choose to listen to the finest minds first. That some of them are on this list is almost accidental. Most of them choose not to seek this kind of influence.
It is good to know who the online influencers are and this list does that well. I just didn’t want folk to draw the wrong conclusions from that. Pundit is not guru. You have to seek gurus.
I don’t recall drinking, let alone falling off the boat. Was it something I said (or didn’t say?)
Sorry, it is brutal!