"You need to practice what you preach" says Ken Gonzalez (Video)

This interview was filmed at the Pink Elephant Conference and features Ken Gonzalez, Service Management Consultant at Engaged Consulting Inc, discussing his views on ITSM.

In Summary

In addition, Ken also talks about:

  • His work with AXELOS
  • Shadow IT
  • Best practice frameworks, and whether ITIL is still relevant

Please note that owing to this interview being filmed live at the Pink Elephant event, there may be some minor volume issues and background noises throughout this video.

About Engaged Consulting Inc (ECI)

ECI is a premier provider of advisory and technical consulting services that focuses on the area where Service Management, Personnel/Organizational Development, and Data Center/Technology initiatives converge.

About Pink Elephant

A global company with a proud and pioneering 30 year history – the world’s #1 supplier of IT Service Management and ITIL® education, conferences and consulting.Visit www.pinkelephant.com for more information about the company, services and products. This video was filmed at the 2014 Pink Elephant Conference. The 19th Annual Pink Elephant International IT Service Management Conference and Exhibition will take place at the Bellagio Hotel in Las Vegas, February 15-18 2015. Registration is now open.

2 thoughts on “"You need to practice what you preach" says Ken Gonzalez (Video)”

  1. Just to be clear, I was **NOT a G2G3 employee** when this interview was conducted. Any comments I have made are mine or related to Engaged Consulting, Inc.alone.

    I appreciate the opportunity to chat, Barclay and look forward to our next one. Hopefully, it will be less than two years! 😉

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