At The ITSM Review, we come across a range of IT service management professionals, covering the full spectrum of experience.
Within our community of contributors and visitors, you’re rubbing shoulders with experienced ITSM practitioners, industry analysts and commentators, and those who may have been assigned their first service management improvement project.
Where do you go when you have a question about ITSM and all of its related frameworks, processes and methodologies?
Maybe you’re googling or hitting up one of the dozen-or-so LinkedIn groups. It’s hard to know where to put your trust; and when we saw the same sorts of questions come up day in and day out in all those LinkedIn groups, we felt there must be better way to help you find out what you need to know.
And more than that: it’s not very gratifying when you’ve taken the time to respond to someone’s call for help, only to watch that conversation sink down the page into a black hole when you know your answer could have helped the many others that would come afterwards!
The ITSM Review Q&A has been established as an industry knowledge base where you can access industry experts and practitioners whenever you’ve got a burning question in mind. Browse by topic, or start posting your question and existing answers will be suggested to you.
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