I reviewed Nexthink earlier in the year, worthy winners of our ITAM Excellence awards for Innovation. Check out a summary of Nexthink below or read the full review on Tools Advisor here: http://www.toolsadvisor.net/tools/nexthink
Nexthink is a pioneer of end-user IT analytics. This review takes a look at the core capabilities of Nexthink, the route to market for the company, competitive strengths and weaknesses, and market reach.
A new paradigm in IT Management Tools
Nexthink is perfectly placed to take advantage of the IT industry trend towards end-user centric computing, hybrid IT and analytics. Nexthink provide a sophisticated solution for visualizing IT infrastructure from an end-user perspective in real-time and over time.
This is a next-generation solution for forward thinking organizations focused on transforming the end-user experience, proactive identification of probable causes before end-users flag them as issues and generally increasing service quality.
Key Capabilities Table:
|KEY BUSINESS CONCERN||KEY ISSUES||NEXTHINK – KEY CAPABILITIES|
|IT Operations||Service quality gap between what IT believes its delivering and end-user experience||View service quality from an end-user perspective|
|Majority of incidents are not reported by end-users||Proactive Problem Management via end-user analytics|
|Demand to release applications at faster cadence||Measure service quality before, during and after App deployments|
|IT Projects||Stale or incomplete inventory||Real-time analysis of IT Infrastructure|
|Lack of insight into project delivery||Real-time visibility during App deployment and baseline service quality before and after|
|Inaccurate, out of date or failed CMDB implementations||Continuous automated relationship and connectivity mapping in real-time|
|IT Security||Poor visibility of IT infrastructure and connectivity||CCTV-like experience recording real-time and historical|
|Zero-day exploits and rogue behavior||Real-time monitoring and alerting of unauthorized or abnormal application and connectivity activity|
|BYOD and end-user centric behavior||End-user centric relationship and connectivity mapping|
Major Product Components – Nexthink V6
- Collector – continuous real-time monitoring creates a ‘highlight reel’ of each endpoint and end-user.
- Engine – continuous real-time analytics and alerting, discovery and dynamic pattern analysis to identify anomalies.
- Finder – real-time visualization and ability to smart search, pivot on data / findings, look for patterns, and create custom investigations, alerts and actions.
- Portal – near real-time visualization and historical trend analysis, sophisticated custom dashboards that include metrics, goals, thresholds, and status indicators.
Read the full review on Tools Advisor here.
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