In this episode regular host Barclay Rae talks to Rob Spencer regarding the ITIL Manifesto initiative. A community effort at articulating the core business values into bite-size chunks, an elevator pitch for ITIL.
Links
- Rob Spencer, itSMF UK Transition SIG Vice-Chair, @ChangeRelease
- #ITILmanifesto
- Interview with Rob Spencer (German) “Nutzer sind trotz ITIL unzufrieden – ITIL Projekte scheitern. Was geändert werden muss, wird unter #ITILManifesto aktuell diskutiert. Eine Wertediskussion.”
- ITIL Manifesto Wiki
- Tricider – What should be in the ITIL manifesto
- Phase 2 discussion on Google+
- Axelos support ITILmanifesto
Rob Spencer and Richard Horton from the itSMF UK Transition SIG will be presenting an overview of the ITIL Manifesto at the itSMF conference, Tuesday 11th November 13.15-14.00.
ITAM Review and ITSM Review Feeds
