We are excited to announce that we will be the Social Partner for the annual SDI Conference, 17-18 June 2014, at the Hilton Metropole in Birmingham, UK.
What you can expect
- 6 keynote presentations covering a multitude topics – motivation, customer service, change, team building, IT challenges and the future of work
- Several breakout sessions featuring both well-known industry analysts such as Chris Matchett and consultants such as Andrea Kis, as well as a wide range of end-users including the likes of Amanda Kirby, Sally Bogg and Keith Barber
- Hear from practitioners and industry experts on topics such as problem management, IT costs, service catalog, the future of the service desk, IT security, metrics and KPI’s, delivering service excellence and more
- Gala Dinner – an evening of class, fine dining, entertainment and the presentation of SDI’s IT Service and Support Awards, with awards for: Best Managed Service Desk Award; Best Service Desk Award; and Best Vendor Award
- Networking opportunities with peers
Both Rebecca Beach and I will also be in attendance. If you would like to schedule a meeting with either of us at the conference please email me. We are interested in hearing from all attendees whether you are a vendor, practitioner, consultant or other!
We hope to see you there!
Event Summary
WHAT
SDI Annual Conference
WHERE
Hilton Metropole, Birmingham, UK
WHEN
17th-18th June
BOOKING
Booking rates are available online
